@charset "UTF-8";._mainContainer_1e6aj_1{background-color:#fff;border-radius:1rem;width:100%}._treeContainer_1e6aj_7{background-color:#fff;border-radius:1rem;width:20rem;height:95%}._complainManagmentButtons_1e6aj_14{display:flex;gap:.5rem;margin-top:1rem}._loadingContainer_1e6aj_20{display:flex;justify-content:center;align-items:center;height:100%;width:100%}._toolbarContainer_1e6aj_28{display:flex;flex-direction:row;justify-content:space-between;width:100%}._toolbarContainer_1e6aj_28 ._appName_1e6aj_34{width:200px;height:100%;cursor:pointer;margin-left:.5rem;font-family:Montserrat;font-style:normal;font-weight:400;font-size:32px;display:flex;color:#fff;align-items:center}._pageMargin_1e6aj_48{display:flex;flex-direction:column;align-items:center;height:100vh;width:100%;position:fixed;background:linear-gradient(rgb(116,153,112),transparent),linear-gradient(to left top,rgb(92,128,128),transparent);background-blend-mode:screen;z-index:1}._pageMargin_1e6aj_48 ._pageContent_1e6aj_59{margin-left:1rem;background-color:#eff4ff;overflow:auto;border-radius:1.25rem;padding:1rem;margin-right:1rem;max-width:1600px;width:100%}._layout_1e6aj_70{display:flex;flex-direction:row;gap:1rem;margin:1rem;height:100%;width:100%}._template_1e6aj_79{position:relative;height:100%;width:100%}._container_1e6aj_85{background-color:#fff;border-radius:5%}._outerContainer_1u16p_1{display:flex;align-items:flex-start;justify-content:center;width:100%}._outerContainer_1u16p_1 ._innerContainer_1u16p_7{position:fixed;top:90%;left:60%;width:30%;max-width:1320px;margin:0 1rem;z-index:9999}._panel_1316w_2{background:#eef3f1;border-radius:16px;box-shadow:0 8px 20px #0000001f;padding:16px}._list_1316w_9{display:flex;flex-direction:column;gap:12px;max-height:35vh;overflow-y:auto;padding-right:4px}._item_1316w_18{display:grid;grid-template-columns:40px 1fr auto;gap:12px;align-items:start;background:#f6faf8;border-radius:14px;padding:12px 14px;box-shadow:0 2px 8px #0000000f;cursor:pointer;transition:background-color .15s ease,transform .15s ease}._item_1316w_18:hover{background:#edf7f3;transform:translateY(-1px)}._iconWrap_1316w_36{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;font-size:18px}._iconInfo_1316w_45{background:#e3f2fd}._iconSuccess_1316w_49{background:#dff5e7}._iconWarning_1316w_53{background:#ffd666}._iconError_1316w_57{background:#ffebee}._content_1316w_61{color:#1b1b1b}._titleRow_1316w_65{display:flex;align-items:center;gap:8px}._title_1316w_65{font-weight:700;font-size:16px;line-height:1.2}._time_1316w_77{margin-left:auto;font-size:12px;color:#6b7280}._message_1316w_83{margin-top:4px;font-size:14px;color:#374151}._actions_1316w_89{display:flex;gap:6px}._closeBtn_1316w_94{border:none;background:transparent;color:#6b7280;padding:4px;border-radius:8px;cursor:pointer}._closeBtn_1316w_94:hover{background:#0000000d}._divider_1316w_107{height:1px;background:#e5e7eb;margin:2px 0 0}._empty_1316w_113{text-align:center;color:#6b7280;font-size:14px;padding:8px 0 4px}._skeletonItem_1316w_121{border-radius:14px;padding:12px 14px;background:#f6faf8}._emptyState_1316w_127{display:grid;place-items:center;gap:6px;padding:24px 8px;text-align:center}._emptyIconWrap_1316w_135{width:44px;height:44px;border-radius:12px;display:grid;place-items:center;background:#ffd666;font-size:22px}._emptyTitle_1316w_145{font-weight:600;color:#111827}._emptyHint_1316w_150{color:#6b7280;font-size:14px}._emptyAction_1316w_155{margin-top:6px;border:none;background:#1e6b58;color:#fff;padding:6px 10px;border-radius:10px;cursor:pointer}._emptyAction_1316w_155:hover{filter:brightness(.95)}._navContainer_raf8g_1{max-width:1600px;width:100%;margin-top:60px;padding:1rem 1rem .3rem 0}._breadcrumb_raf8g_8{display:flex;margin:0;align-items:center;list-style:none}._item_raf8g_15{display:flex;align-items:center;font-family:Montserrat,sans-serif;font-weight:500;font-size:.9rem}._item_raf8g_15+._item_raf8g_15:before{margin:0 .5rem;color:#888}._item_raf8g_15._current_raf8g_26{font-weight:700;color:#333}._item_raf8g_15 a{text-decoration:none;color:#000}._item_raf8g_15 a:hover{text-decoration:underline}._callToAction_1vku2_1{font-family:Montserrat;font-size:x-large;font-weight:600;justify-self:center;margin-bottom:2%}._container_1vku2_9{display:flex;gap:1rem;width:80%;justify-self:center;flex-direction:column;text-align:center}._bigBox_1vku2_18{box-sizing:border-box;display:flex;flex-direction:column;gap:1rem;height:20rem;cursor:pointer;padding:1rem;border-radius:10px}._button_1lr0w_1{background-image:linear-gradient(to right,#309778,#195744)!important;border-radius:1rem!important;width:fit-content!important;font-family:Montserrat;font-weight:500;color:#fff!important;height:fit-content;padding:.7rem!important;border:1px solid rgb(170,143,143)!important}._button_1lr0w_1:hover{opacity:90%}._disabled_1lr0w_16{background-color:gray!important}._accent_1lr0w_20{background:#ced6ca!important;border:1px solid black!important;color:#000!important}._accent_1lr0w_20:hover{background:#9dcf8e!important}._transparent_1lr0w_29{background:transparent!important;border:1px solid black!important;color:#000!important}._transparent_1lr0w_29:hover{background:#9dcf8e!important}._appContainer_diatk_1{position:absolute;height:100%;width:100%;background:linear-gradient(transparent,#749970),linear-gradient(to left top,rgb(92,128,128),transparent);display:flex}._appContainer_diatk_1 ._mainContainer_diatk_8{flex-direction:column;display:flex;width:50%;justify-content:center;align-items:center;justify-content:space-between}._appContainer_diatk_1 ._mainContainer_diatk_8 ._innerContainer_diatk_16{flex-direction:column;display:flex;max-height:max-content;overflow-y:auto;overflow-x:hidden;width:100%;align-items:center}._appContainer_diatk_1 ._backgroundContainer_diatk_25{width:50%;display:flex;padding:2rem}._appContainer_diatk_1 ._footer_diatk_30{width:-webkit-fill-available;text-align:center;padding:1rem;font-size:larger;bottom:0;font-family:Dongle}@media (max-width: 768px){._appContainer_diatk_1 ._mainContainer_diatk_8{flex-direction:column;display:flex;width:100%;justify-content:center;align-items:center;justify-content:space-between}._appContainer_diatk_1 ._innerContainer_diatk_16{width:100%}._appContainer_diatk_1 ._innerContainer_diatk_16 ._footer_diatk_30{width:-webkit-fill-available;text-align:center;padding:1rem;background-color:#0000001a;position:absolute;bottom:0}._appContainer_diatk_1 ._backgroundContainer_diatk_25{display:none}}._container_diatk_64{display:flex;gap:1rem;width:80%;justify-self:center;flex-direction:column;text-align:center}._complainList_diatk_73{overflow:auto;max-height:25rem}._complainListCallToAction_diatk_78{display:flex;flex-direction:column;gap:.1rem;font-size:larger;align-items:center;justify-content:center;font-family:Dongle;text-align:center}._box_diatk_89{box-sizing:border-box;display:flex;flex-direction:column;width:40%;overflow:hidden;gap:1rem;height:5rem;cursor:pointer;border-radius:2rem;border-style:solid;border-width:1px;border:1px solid rgba(0,0,0,.3);box-shadow:0 4px 4px #00000040,0 4px 4px #00000040;z-index:50}._box_diatk_89:hover{background:#8abe93}._bigBox_diatk_109{box-sizing:border-box;display:flex;flex-direction:column;gap:1rem;height:20rem;cursor:pointer;padding:1rem;border-radius:10px}._backToAutoText_diatk_120{font-size:medium;cursor:pointer}._trackingContent_diatk_125{display:flex;flex-direction:column;height:100%}._trackingContent_diatk_125 ._timelineContainer_diatk_130{height:90%;overflow:auto}._trackingContent_diatk_125 ._replyButtons_diatk_134{margin-top:auto;display:flex;justify-content:space-around}._complainResult_diatk_140{font-family:Dongle;display:flex;height:75%;justify-content:center;flex-direction:column;font-weight:700;font-size:3rem;text-align:center}._complainResult_diatk_140 ._resetText_diatk_150,._complainResult_diatk_140 ._trackingText_diatk_154{color:#309778;cursor:pointer}._clientUserContainer_1ay12_1{align-self:flex-start;width:-webkit-fill-available;padding-left:1rem;border-radius:1rem;display:flex;flex-direction:row;justify-content:space-between;align-items:center;padding:1rem}._clientUserContainer_1ay12_1 ._appName_1ay12_12{border-radius:2rem;border-style:solid;border-width:1px;z-index:1;padding:1rem;margin-top:1rem;cursor:pointer;height:3rem;margin-left:.5rem;font-family:Montserrat;font-style:normal;font-weight:400;font-size:32px;display:flex;color:#000;align-items:center}@media (max-width: 768px){._clientUserContainer_1ay12_1 ._appName_1ay12_12{border:none;margin:0;padding:0}}._userInfoBar_1ay12_38{border-radius:2rem;border-style:solid;border-width:1px;z-index:1;padding:1rem;margin-top:1rem;font-family:Dongle;font-style:normal;font-weight:400;font-size:36px;line-height:52px;color:#000;cursor:pointer}@keyframes _floatGradient_h9l4e_1{0%{background-position:0% 0%}50%{background-position:100% 100%}to{background-position:0% 0%}}@keyframes _mirrorFlip_h9l4e_1{0%{transform:scaleX(1)}50%{transform:scaleX(-1)}to{transform:scaleX(1)}}._loadingPage_h9l4e_23{position:absolute;height:100%;width:100%;background:linear-gradient(transparent,#749970),linear-gradient(to left top,rgb(92,128,128),transparent);background-size:200% 200%;animation:_floatGradient_h9l4e_1 15s ease-in-out infinite alternate;display:flex;flex-direction:row;justify-content:center}._loadingPage_h9l4e_23 ._clientUserContainer_h9l4e_34{display:flex;align-items:center;justify-content:center}._loadingPage_h9l4e_23 ._clientUserContainer_h9l4e_34 ._appName_h9l4e_39{cursor:default;margin-left:.5rem;font-family:Montserrat,sans-serif;font-style:normal;font-weight:400;font-size:4rem;color:#000;display:flex;gap:1rem;align-items:center}._loadingPage_h9l4e_23 ._clientUserContainer_h9l4e_34 ._appName_h9l4e_39 img{display:block;width:auto;height:100%;animation:_mirrorFlip_h9l4e_1 2s ease-in-out infinite alternate;transition:transform .3s ease}._counter_18rsv_1{text-align:center;width:8rem;height:8rem}._counterValue_18rsv_7{font-size:3rem}@keyframes _countUp_18rsv_1{0%{transform:translateY(0)}to{transform:translateY(-100%)}}._tableContainer_zhqok_1{overflow-x:auto;font-family:Montserrat;font-weight:500;margin-top:1rem}._tableContainer_zhqok_1 ._table_zhqok_1{display:table;width:100%;border-collapse:collapse}._tableContainer_zhqok_1 ._tableHead_zhqok_12{display:table-header-group;background-color:#ffcd57}._tableContainer_zhqok_1 ._tableRow_zhqok_16{display:table-row}._tableContainer_zhqok_1 ._tableCell_zhqok_19{display:table-cell;padding:16px;border:1px solid #ddd;text-align:left}._tableContainer_zhqok_1 ._tableBody_zhqok_25{display:table-row-group}._tableContainer_zhqok_1 ._tableBody_zhqok_25 ._tableRow_zhqok_16:last-child ._tableCell_zhqok_19{border-bottom:0}._selectControl_2b4oq_1{background-image:linear-gradient(to right,#309778,#195744)!important;border-radius:1rem!important;width:fit-content!important;font-family:Montserrat;font-weight:700;color:#fff!important;min-width:15rem;height:fit-content;border:1px solid rgb(170,143,143)!important}._selectControl_2b4oq_1:hover{opacity:90%}._portal_2b4oq_16{z-index:1301!important}._list_2b4oq_20{background-image:linear-gradient(to right,#309778,#195744)!important;border-radius:1rem!important;padding:.3rem}._listMenu_2b4oq_26{max-height:100%;border-radius:1rem!important;overflow:auto!important;background-color:#fff}._listMenuWithoutRenderedValue_2b4oq_33{max-height:100%;border-radius:1rem!important;overflow:hidden!important;background-color:#206d40}._valueContainer_2b4oq_40{padding:.2rem!important}._selectText_2b4oq_44{font-family:Montserrat;border-radius:.5rem;padding:.1rem .1rem .1rem 1rem;background-color:#fff;font-weight:500;color:#000!important}._selectTextWithoutRenderedValue_2b4oq_54{font-family:Montserrat;border-radius:.5rem;padding:.1rem .1rem .1rem 1rem;font-weight:500;color:#fff!important}._selectTextWithoutRenderedValue_2b4oq_54:hover{cursor:pointer;background-image:linear-gradient(to right,#209473,#8a9692)!important}._listItemSelected_2b4oq_67{background-image:linear-gradient(to right,#11664e,#697c76)!important}._listItemDisabled_2b4oq_71{text-decoration-line:line-through}._listItem_2b4oq_67{font-family:Montserrat;font-weight:500;padding:.5rem;cursor:pointer;background-color:#fff;border-bottom:1px black solid;display:flex;justify-content:space-between}._listItem_2b4oq_67:hover{background-image:linear-gradient(to right,#6c9287,#697c76)!important}._listItem_2b4oq_67:last-child{border-bottom:none;margin-bottom:-5px}._listItem_2b4oq_67:first-child{margin-top:-5px}._complainManagmentContainer_1g1nh_1{display:flex;flex-direction:row;margin-top:1rem}._complainManagmentContainer_1g1nh_1 ._complainManagmentMenu_1g1nh_6{width:50%}._complainManagmentContainer_1g1nh_1 ._complainManagmentMenu_1g1nh_6 ._complainTimelineContainer_1g1nh_9{text-align:center;max-height:40%;min-height:400px;overflow:auto}._complainManagmentContainer_1g1nh_1 ._complainManagmentGallery_1g1nh_15{width:40%}._description_1g1nh_19{font-family:Montserrat}._complainManagmentButtons_1g1nh_23{display:flex;gap:.5rem;margin-top:1rem}._changeStatusButton_1g1nh_29{min-width:5rem}._timeline_lzohp_2{position:relative}._emptySpace_lzohp_6{width:calc(50% - 1rem)}._avatar_lzohp_10{cursor:pointer;width:fit-content;z-index:100}._timeline_lzohp_2:after{content:"";position:absolute;width:4px;background-color:#309778;top:0;bottom:0;left:50%;margin-left:0}._timelineRow_lzohp_28{display:flex;flex-direction:row}._container_lzohp_34{background-color:inherit;width:100%}._element_lzohp_39{width:calc(50% - 1rem);display:flex;margin-bottom:1rem}._arrowRight_lzohp_45{width:0;height:0;margin-top:7px;border-top:10px solid transparent;border-bottom:10px solid transparent;border-left:10px solid #309778}._arrowLeft_lzohp_54{width:0;height:0;border-top:10px solid transparent;border-bottom:10px solid transparent;margin-top:7px;border-right:10px solid #309778}._content_lzohp_64{padding:.5rem;background-color:#309778;color:#fff;border-radius:6px}._container_pikjg_2{display:flex;flex-direction:column}._container_pikjg_2 ._hello_pikjg_6{font-family:Montserrat;font-style:normal;font-weight:500;margin:1rem;font-size:x-large}._gridItem_pikjg_14{font-family:Montserrat;font-style:normal;background-color:#e1e6e0;border-radius:1rem;text-align:center;background-size:cover}._gridItem_pikjg_14 ._filter_pikjg_22{padding:20px;border-radius:1rem;-webkit-backdrop-filter:blur(30px);backdrop-filter:blur(30px);box-shadow:5px 0 5px gray;display:flex;justify-content:center}._gridItem_pikjg_14 ._filter_pikjg_22:hover{box-shadow:5px 0 15px gray}._grid_pikjg_14{display:grid;grid-template-columns:repeat(auto-fit,minmax(12rem,12rem));grid-gap:20px;justify-content:space-evenly;align-items:center}._container_1wosy_1{max-width:800px;margin:0 auto;padding:16px}._header_1wosy_7{font-size:1.75rem;margin-bottom:16px}._section_1wosy_12{margin-bottom:24px}._sectionHeader_1wosy_16{font-weight:700;margin-bottom:8px}._sectionContent_1wosy_21{margin-left:8px}._row_1wosy_25{display:flex;gap:24px;flex-wrap:wrap}._item_1wosy_31{min-width:150px}._label_1wosy_35{font-weight:700;margin-bottom:4px}._value_1wosy_40{margin-left:4px}._attachmentList_1wosy_44{list-style:none;padding-left:0}._attachmentItem_1wosy_49{margin-bottom:6px}._fileLink_1wosy_53{color:#1976d2;text-decoration:none}._fileLink_1wosy_53:hover{text-decoration:underline}._noAttachments_1wosy_62{font-style:italic;color:#666;margin-left:8px}._messages_1wosy_68{margin-top:8px}._container_ysgrq_1{border-radius:1.75rem;width:100%;height:10rem;color:#fff;background-image:linear-gradient(to right,#309778,#195744)!important;height:max-content}._container_ysgrq_1 ._uploadZone_ysgrq_9{border:.125rem dashed #C6C4DA;box-sizing:border-box;height:8rem;margin-top:.5rem;border-radius:1rem;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:.375rem;margin:1rem}._fileItem_98bzx_1{display:flex;width:100%;align-items:center;gap:.625rem}._fileItem_98bzx_1 ._fileDataContainer_98bzx_7{flex-grow:2}._fileItem_98bzx_1 ._button_98bzx_10{gap:1rem;display:flex;margin-right:1rem}._dropZoneContainer_98bzx_16{display:flex}._fileItemSection_98bzx_20{font-family:Dongle;font-size:1.75rem;display:flex;min-height:"0";min-width:"100%";flex-direction:column;gap:1rem}._fileUploadCallToAction_98bzx_30{font-family:Dongle;width:100%;display:flex;flex-wrap:wrap;flex-direction:column;justify-content:center;align-items:center}._fileItemTemplateContainer_98bzx_40{width:unset;display:flex;padding:.625rem .5rem .75rem 1.125rem;gap:.75rem;background:transparent;flex-direction:column;border-radius:.5rem;justify-content:center}._container_1ya6p_1{max-width:600px;margin:0 auto;display:flex;gap:1rem;flex-direction:column;padding:16px}._title_1ya6p_10{font-size:1.5rem;margin-bottom:16px}._field_1ya6p_15{margin:8px 0;width:100%}._uploadSection_1ya6p_20{margin-top:16px}._fileInput_1ya6p_24{display:none}._chipsContainer_1ya6p_28{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}._buttonsContainer_1ya6p_35{margin-top:24px;display:flex;justify-content:flex-end;gap:16px}._buttons_vec1g_1{display:flex;gap:1rem}._description_vec1g_6{font-family:Montserrat;display:flex;flex-direction:column;gap:0rem;line-height:1rem}._description_vec1g_6 h4{font-size:1.1rem;margin:.5rem}._description_vec1g_6 h3{font-size:1.5rem;margin:.5rem .5rem 1rem}._complainManagmentButtons_vec1g_23{display:flex;gap:.5rem;margin-top:1rem}._changeStatusButton_vec1g_29{min-width:5rem}._container_6p1ig_1{font-family:Montserrat;margin:0 auto}._header_6p1ig_6{font-size:1.75rem;margin-bottom:16px}._section_6p1ig_11{margin-bottom:24px}._sectionHeader_6p1ig_15{font-weight:700;margin-bottom:8px}._sectionContent_6p1ig_20{margin-left:8px}._row_6p1ig_24{display:flex;gap:24px;flex-wrap:wrap}._item_6p1ig_30{min-width:150px}._label_6p1ig_34{font-weight:700;margin-bottom:4px}._value_6p1ig_39{margin-left:4px}._attachmentList_6p1ig_43{list-style:none;padding-left:0}._attachmentItem_6p1ig_48{margin-bottom:6px}._fileLink_6p1ig_52{color:#1976d2;text-decoration:none}._fileLink_6p1ig_52:hover{text-decoration:underline}._noAttachments_6p1ig_61{font-style:italic;color:#666;margin-left:8px}._messages_6p1ig_67{margin-top:8px}._field_cztn5_2{margin-top:12px}._buttons_cztn5_6{display:flex;justify-content:flex-end;gap:12px;margin-top:16px}._content_cztn5_13{display:flex;gap:1rem;flex-direction:column;width:40rem}._complainCallToAction_1bcme_1{font-family:Dongle;text-align:center}._appContainer_z1sb8_1{position:absolute;height:100%;width:100%}._callToAction_z1sb8_7{font-family:Montserrat;font-size:x-large;font-weight:600;justify-self:center;margin-bottom:2%}._container_z1sb8_15{display:flex;gap:1rem;width:80%;justify-self:center;flex-direction:column;text-align:center}._box_z1sb8_24{box-sizing:border-box;display:flex;flex-direction:column;width:40%;overflow:hidden;gap:1rem;height:5rem;cursor:pointer;border-radius:2rem;border-style:solid;border-width:1px;border:1px solid rgba(0,0,0,.3);box-shadow:0 4px 4px #00000040,0 4px 4px #00000040;z-index:50}._box_z1sb8_24:hover{background:#8abe93}._bigBox_z1sb8_44{box-sizing:border-box;display:flex;flex-direction:column;gap:1rem;height:20rem;cursor:pointer;padding:1rem;border-radius:10px}._text_z1sb8_55{font-family:Dongle;display:flex;height:100%;justify-content:center;line-height:2rem;flex-direction:column;font-weight:500;font-size:3rem;text-align:center}._topicChips_wxhig_1{display:flex;gap:1rem;padding:1rem;flex-wrap:wrap}._productList_wxhig_8{display:flex;flex-direction:row;gap:1rem;flex-wrap:wrap;width:100%;justify-content:center}._productList_wxhig_8 ._selectedProduct_wxhig_16{border:2px solid #007bff!important}._productList_wxhig_8 ._productItem_wxhig_19{border-radius:1rem;border:2px solid transparent;cursor:pointer}._dialog_wxhig_25{width:30%}._complainTitles_wxhig_29{font-family:Montserrat;font-style:normal;font-weight:400;font-size:1.2rem}._comaplainInput_wxhig_36{display:flex;gap:1rem;flex-direction:column}._buttons_wxhig_42{display:flex;flex-direction:row;justify-content:right;margin-top:.5rem}._loadingContainer_wxhig_49{display:flex;margin-top:5rem;align-items:center;justify-content:center}._appContainer_ep9tl_1{position:absolute;height:100%;width:100%}._callToAction_ep9tl_7{font-family:Montserrat;font-size:x-large;font-weight:600;justify-self:center;margin-bottom:2%}._sparePartsContainer_ep9tl_15{margin-left:1rem;background-color:#eff4ff;overflow:auto;border-radius:1.25rem;padding:1rem;margin-right:1rem;max-width:1600px;width:100%}._container_ep9tl_26{display:flex;gap:1rem;width:80%;justify-self:center;flex-direction:column;text-align:center}._box_ep9tl_35{box-sizing:border-box;display:flex;flex-direction:column;width:40%;overflow:hidden;gap:1rem;height:5rem;cursor:pointer;border-radius:2rem;border-style:solid;border-width:1px;border:1px 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